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Dissidiaman's avatar
8 years ago
Solved

Unable to reactivate subscription [Redirect Strategy Error]

I'm trying to reactivate my subscription for SWTOR. Unfortunately, every time I get this error: 

"Redirection Strategy Error.

An error has occurred while trying to redirect your request. Please, try again later."

I already tried to clean my cookies and cash, tried to log in and purchase a subscription from my mobile device (probably, two of them from different IPs). 

You may give me the advice to contact the call center, but this is pretty much difficult because I live in Russia and calls from here to, for example, UK contact center, are pretty much expensive. So, I hope that help can be provided there 🙂


Btw, my display name is Dissidiaman. Perhaps, that may help.

Thanks in advance and May the Force be with you!

Best regards,

Dissidiaman

  • @proxos666

    Suddenly I found a solution. To fix that problem I deleted information regarding payment methods not from my SWTOR account, by completely from my EA account. And that worked, the problem has been resolved.

5 Replies

  • @Dissidiaman

    I usually find Redirect Strategy Error is due to an unsupported/ not accepted payment type , maybe tie it to a paypal account may help.

    VOIP is cheaper to call the UK , if need skype, here in Australia to call the UK is just 3 cents a minute.

  • @proxos666

    The problem is that previously I deleted all information regarding methods of payment from my account, including information about my PayPal account. And for now, I can't even get to the point where I should choose one of the methods of payment.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Dissidiaman

    I'll see if can flag with CS here if it isnt getting to the stage of selecting the card type that is not right

  • @proxos666

    Suddenly I found a solution. To fix that problem I deleted information regarding payment methods not from my SWTOR account, by completely from my EA account. And that worked, the problem has been resolved.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Dissidiaman

    That is good to hear and thanks for posting what you found to fix this , it may help others in the future.

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