Unable to Transfer Guild Leadership

@BarnabusIX

I think if they have pointed to that post , give it a bit more time and ensure that character isnt logging back in, it should pass back ok.

Once it is apparent it isn't going to pass back , try the ticket again reference the old ticket and the amount of time passed.

Has it been 28-30 days since they last logged in? Because I know that most times that I log into the guild my friends and I have on another server, leadership does pass properly.

Wait out the time, and then re-submit a ticket making sure to be as thorough in the description as possible, that helps prevent auto-responses that are not helpful.

As the swtor.com link you posted mentioned, it is based on when they (the guild leader) logs on, not necessarily how active/inactive they are. For instance, your GM could literally log-in for 1 minute every 4 weeks and that would be all that is required to retain the GM position. In such a scenario, the GM is by all measures "inactive" to the players in the guild, but to the program settings, his "timer" of 4 weeks of inactivity is reset upon log-in.

In short, you could try the following:

-Send an in-game mail to the GM asking him/her to pass leadership to another toon.

-If they do not reply or do not pass leadership, your best option would seem to be to join another guild.

I hope this helps.

As the others already wrote, if your Guild Leader is inactive, just wait out the time and you will automatically receive leadership. If you are unsure how long he hasn't logged in, you can find it out in the guild window. Click on the small arrow next to "Guild Rank" and in the drop-down window, select "Last Played" (see screenshot). Then find your guild leader and see how many days he's been inactive.

Also, keep in mind that there is a difference between free-to-play and subscriber guilds. If you are not a subscriber but the guild leader still is, he will keep the guild leader rank. So make sure that you are a subscriber, then it should work.

Ah, didn't notice you could check to see the "last played" info - i feel slightly stupid now...

The guild apparently is a "free to play" guild, although i am a sub myself, assuming this will change once leadership has passed back.

Thanks for everyone's response 🙂

http://www.swtor.com/support/helpcenter/6856

For further help on that;

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To avoid situations where guild leaders just leave the game and never return to hand over leadership, there is an inbuilt code where leadership is handed over after a period of inactivity from that character. If the person who became leader after you is inactive for a certain number of days (you can check this in the guild tab), the leadership will be handed on again.

If you and your wife were absent for a particular reason, you could explain it to this member (via in-game mail, etc) and hopefully they will be compliant and hand leadership back. Customer service can't force a player to give up leadership, then again not all players want to stay guild leader and they could happily hand it back. Hopefully the situation can be resolved just by mailing the person and checking their activity in the guild tab. If not, it may be best to start a new one (I know this can be difficult given investments such as decos, guild ship, etc) or find another guild that suits your style.