Unable to Validate or Change my Email Address
I don't know where else to go after five days of not receiving any help. Nobody is willing to help me resolve the issues I'm having . Customer support just send the same templated response then immed...
Forum Discussion
I have a free to play account... My issue is with that one... 🙂
@JamesWinstanley Is there any way to contact EA support directly?
@proxos666 Hello, I see you have some info... Are you in contact with the EA support?
- @Slickbobi Unfortunately the only way of contacting EA is via Twitter and I've just been told by one of their people that this is out of their scope. I've also found SWTOR support non-existent so far.
The common fix for this is to use an email never used on any EA / Origin or swtor account has that been tried ?
also it helps to have the swtor username of the account
- @JamesWinstanley Thanks for your help and time. I guess we are on our own, then...
@JamesWinstanley @proxos666 I have just succeeded in verifying my email address. I don't know what I did differently, since yesterday that didn't work. Although, I am on a different computer now. IDK if that has any difference, but I succeeded. Thanks a lot for your help. When I come home, I will see if the changes made any difference and I will let you know.
- @Slickbobi No worries. Have fun!
@JamesWinstanley @proxos666 Works like a charm. 👍💪 For me, the problem might have been in the cache, since I used 2 different computers.
Thanx guys. Good luck.
I am so angry at the pitiful excuse for “support” I have (not) received from SWTOR support.
Five support tickets have all been closed without a single response or care for my issue.
My last ticket has just been closed with the note “Resolved via Email”. This is a flat out lie from the support representative. They have not made any attempt at contacting me regarding this issue. What the actual f* are they playing at?!
i'll ask about it again on likely Tuesday (Galway have a public holiday Monday)
- @proxos666
Please do. The way my issue has been treated is totally unacceptable, the pandemic is not a valid excuse at this point. I've waited in the queue more than once and every time they've thrown out my issue.
