Unplayable latency and disconnection
Haven't played in a few years. Decided to give it a go again, so I installed the game the other day. All of my old characters are on Satele Shan server. I logged one of them into the game and immedia...
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Well now I think we are getting somewhere. I am playing over WIFI. The router and modem were restarted about 20 minutes before I took that previous graph.
I just bypassed the WIFI as you suggested and plugged directly to the modem. Resulting graphic is below. I ran the game starting at 7:29P. In game performance was immediately improved. I just played for about 10 minutes and never saw the in game latency go above 38ms. Everything very smooth. So I guess it looks like it's probably something with the wireless. I'm not sure how old the router is, I've had it for quite a while I think. I am certainly not very good with network troubleshooting, and a bit out of my depth here. So I don't really know how to approach trouble shooting the router, or maybe it's just time to buy a new one. The modem is not in a convenient spot for me to hard line into every time I want to game, so getting the WIFI sorted is far preferable.
Thanks again for the help!
see if the netword adapter your using is dual frequency so chnage from say 5 GHz to 2.4Ghz in the first instance
Well it's been a busy few days, but I'm getting back to this now. In the device manager it was set at 2.4Ghz, so I ran another ping test just as a starting point. Got similar result to before: some packet loss and not great performance, as expected. Picture 1 below. Then I went back into device manager and I changed the preferred band to 5. Seems like this made it much worse. Picture 2 below. When I click on Properties for my wifi network it is showing Network Band: 2.4 so I'm not really sure if I would need to change settings on the router to try to run at 5 after my adapter was changed to 5. Again please forgive my naivety here. Regardless though, both options are not great so far.
As a side note, the wifi router I am using is a TP Link TL WR841N. I did not buy it and don't know how old it is, but I see that you can buy them for about 15-20 dollars US, so I have my doubts about it being a strong performer. I also live in a residential part of a city and there are lots of other houses very close. My laptop is detecting 19 networks right now. I am open to getting a new router if that is the right thing to do. My modem is only a few months old
Are you sure you need a separate router ? most modems include one these days ?
what is the make and model of the modem you have ?
what is the signal strength like ? the 7ms max on 2.4 that could indicate either congestion or poor signal
Check for the best wifi channel to use too - https://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-router-on-any-operating-system/
given you have so many wifi networks it may be congestion due to too many wifi networks on the same channel
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