Forum Discussion

EA Staff (Retired)

3 years ago

Solved

Update on testing for new Game Launcher

Hi everyone,

As we posted last week, we are working on updating our game launcher and are currently moving to a new testing phase beginning today. We are creating a space here that will allow players to offer feedback and give us the ability to post updates as the SWTOR Forums will be moving into Read-Only mode at 10am CT for the next 72 hours.If you are one of the players who was selected to test the new launcher, and you are experiencing issues, please feel free to post a report here. We also ask you to follow the support path laid out here, so we have an understanding of what happened with your launcher.

Thank you!

proxos666
3 years ago
Testing for the launcher has now finished , therefore this thread has been locked

See https://answers.ea.com/t5/General-Discussion-Technical/New-Game-Launcher-coming-this-week/m-p/11895388#M94787 for further information

125 Replies

Rabanarykos
3 years ago
The launcher was fine until today. Logged in and the launcher closes after about 1 second, relaunches again in another 2. I tried rebooting my system, which did not work, the launcher has been closing and reopening on its own for 10 minutes now
Elementarian
3 years ago
I'm receiving an error updating the launcher. Tested twice. It says i'm running the new, improved launcher. I can log in. But downloading gives me "error". And i can't play the game.
Styxxat
3 years ago
Still extremely slow for me. Much worse than the previous launcher.
CannedBug47
3 years ago
@EA_Charliethe launcher closed and reopened automatically a few times, but updated shortly. It worked fine
EA_Charlie
EA Staff (Retired)
3 years ago
@Elementarian wrote:

I'm receiving an error updating the launcher. Tested twice. It says i'm running the new, improved launcher. I can log in. But downloading gives me "error". And i can't play the game.

Could you please follow the Support steps laid out here? We would like to do some further investigation. Thank you!
Hyldenlord
New Vanguard
3 years ago
All details: My launcher did a 33GB + 8GB + 2,7GB redownload of the client, they went down in a matter of minutes. Other than these nothing special happened, everything is working perfectly.
shattai
3 years ago
I had absolutely no problems at all!
MidniteTease
3 years ago
I am happy to report that, other than the inconvenience of having to apparently re-download the entire game, it is working fine, right now.
SvainAI
3 years ago
@EA_Charlie Next Maybe next time you could ask customers if they want to test something, instead of forcing it on them. Thanks but no thanks.
Elementarian
3 years ago
@EA_Charlie Sent. Thanks.