I can't access Twi'lek race on legacy

So i bought Twi'lek legacy access with cc but it won't unlock when i try to create a new character, i'm more than lvl 10, my legacy is lvl 8 i tried everything but it just won't show like i haven't bought it...

I bought another race too and this one worked, i don't know why the twi'lek one won't.