While logged in on SWTOR I clicked on my EA account, got sent to https://myaccount.ea.com/, went to payment methods to try to add my card there. Yet another error message:
"Your request could not be processed.
We're unable to verify this credit card."
Both SWTOR and EA immediatly reject my card and don't explain why they're unable to verify, why they can't perform transactions. Also, "Please load a different one"? I only have one and it works fine for online purchases.
swtor account displayname ?
There is a known issue with credit cards issued from Denmark, best is to tie the credit card to a paypal account and purchase that way
Hi, I'm not from Denmark, but I will try to tie my credit card to my Paypal account and see if that helps.
Well, turns out my VISA card was already connected to my PayPal account so that isn't the issue. I can't enter my credit card information on swtor.com and I can't enter it on ea.com, I get error messages on both sites even though my VISA works fine everywhere else.
I contacted EA directly about this as well. Same day, I got a reply the same day asking me to provide information, which I did. I then got another reply on Thursday telling me to contact SWTOR even though I mentioned I can't use my VISA card on the EA website either. I then got another mail on Friday asking me to specify which error message I'm getting even though I already communicated that and added a screenshot of the error as well. Now today I get me a message telling me to use another payment method.
So I still can't use my VISA. I've attached a screenshot of the error I get on the EA website.
Apologies the same has been seen for people from the Netherlands as well
tying the card to paypal should work though - this person yesterday is also from the netherlands https://answers.ea.com/t5/General-Discussion-Technical/Paid-wrong-amount-but-still-preferred/m-p/12743318#M103019
