Want to get a refund on my undesired recurring subscription.
How can I get a refund of my ''recurring'' subscription?
It's been like 1 year since I have those recurring payments in my account.
Forum Discussion
8 Replies
call swtor support when the lines are open on monday and they can help futher, doubt they can do a year refund though but one way to find out is call https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
ok, thx will try that Monday.
But what are those bizarre numbers that they give for Canada?
EN: 00442081969890*
FR: 00334 81 68 10 51
I cant make sense of it.
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
~CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas
They refunded the last 30 days but I wanted my full 24 months of unwanted recurring subscription.Talked with them for 45 min to 1hr but I still don't know if my ticket is open or closed?
- @Eliannajessy ticket # 39402165
EA_RtasCommunity Manager
@Eliannajessy Hey there,
So ultimately it's up to support to determine if they can refund the rest of the unwanted subscription, you will need to go back to them to continue looking into this. We can't help with refunds or payment issues here on the forums.- @EA_Rtas so I have to call again?
refunds are only handled via the phone support
Just be aware if you decide to try a chargeback via the bank, it will result in a ban on the swtor account and the linked ea account and games on the EA account are affected as well
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