We're sorry, but we can't perform transactions to this credit card.

@DanteDecimo 

To fix the account You need to reset the password on the linked EA account that account has the persona aeternusdante (not DanteDecimo your posting on now) that EA account uses the same email as on your swtor account 

use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Thank you very much.

Your suggestion worked, really thank you very much.

Sadly I did all of this and it didn't work. 

I've tried my debit MasterCard and my PayPal. 

I even reset my SWTOR password and the EA password, then I logged into both afterwards. Didn't work. 

Cleared the cache, didn't work. 

When into incognito, didn't work ☹️

Emailed SWTOR directly, hoping for a response because I really would like to subscribe again. 

@SilithMetsuu 

swtor username ? if this is swtor account SilithMetsu

To fix the account You need to reset the password on the linked EA account that account has the persona silithmetsu (not silithmetsuu your posting on now) that EA account uses a Hotmail email 

use the following link to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@Ngos_07 

You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

@proxos666I live in Sydney, so which phone call I should call? USA or UK or doesn't matter? And really thank you for your help.

@Ngos_07 

Most dial the UK number but the US number is the same help line , should open at midnight and close at 9am

Same issue.  Trying multiple different cards and PayPal. I've used a couple of the cards before. Reset my EA password. Nothing seems to be working.

Username: Kimokelii

@Singingstud2001 

As mentioned yesterday https://answers.ea.com/t5/General-Discussion-Technical/Subscription-Issues-2022/m-p/11547686#M90741

You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...