Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Solved

Wrongfully charged for SWTOR subscribtion

I bought the one-time purchase subscripion and it said it would cost me R$67,00 (67 reais). But when i got the SMS, it charged me $30,00 (30 dollars), which is R$124,00. If i knew that was the price,...
proxos666's avatar
proxos666
Hero+
10 years ago
@BarockWerneck wrote:

Well, there are instructions on the site, and I followed them.

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

 
if you have skype you can phone for free, see example here
 

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

BarockWerneck's avatar
BarockWerneck
10 years ago

I just got off the phone, well off skype, with CS and she said to submit an in game ticket with all information about my situation. except I am currently  a pref player, so I can't submit tickets(which is total bull**** btw), so what do I do? Try the phone again?

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hello @BarockWerneck,

    I´m sorry for that - However, this is something only phone support will be able to assist you with since it is a query concerning billing. Preferred players also will be handled over the phone if it is an account and billing issue. Contacting us via an in game ticket would not be the was to go since we´ll need to confirm some details with you on the phone first.

    If you´re being told to go through the In Game channel again please send me a PM here on AHQ and I will take it from there. Sorry again for the inconvenience.  

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.19,027 PostsLatest Activity: 13 hours ago