After losing 1500 crystals the other day I was livid. I know I didn’t buy anything, and yet my crystals were gone. But now I know what happened and I’m really hoping this gets fixed. Underneath the credits gear there are 2 crystal shipments. If your screen happens to be scrolled up enough when you click to purchase it will pick up the crystal items in leu of the credit items. Now this can be considered fat fingered/not paying attention/touch calibration issue/etc. But there needs to be either blank space under these items or a “confirm” button for crystal purchases. It is way to easy for this to happen and with their f you pay me policy there is no refund. Some could easily argue this is intentional to bate folks into unintended purchases. Especially now with the credit gear being surrounded by crystal purchases. I believe it was mentioned that there will be drops for characters players need (I forget how this was worded in the update/post). But all I usually see is RC shards and I’ve had that at 7* since exe first dropped.Please try to get this brought to the attention of the decision makers. I would hope this wasn’t done with the intent on bating the players. But if it’s not addressed then it would really appear that way.

It blows my mind how a large amount of people are accidentally buying things when there already is a sort of confirmation button. When you tap anything in the store, it gets bigger like this.You literally would have to tap twice to buy it, how can anyone make this mistake?

"Jpfit262;d-256072" wrote:After losing 1500 crystals the other day I was livid. I know I didn’t buy anything, and yet my crystals were gone. But now I know what happened and I’m really hoping this gets fixed. Underneath the credits gear there are 2 crystal shipments. If your screen happens to be scrolled up enough when you click to purchase it will pick up the crystal items in leu of the credit items. Now this can be considered fat fingered/not paying attention/touch calibration issue/etc. But there needs to be either blank space under these items or a “confirm” button for crystal purchases. It is way to easy for this to happen and with their f you pay me policy there is no refund. Some could easily argue this is intentional to bate folks into unintended purchases. Especially now with the credit gear being surrounded by crystal purchases. I believe it was mentioned that there will be drops for characters players need (I forget how this was worded in the update/post). But all I usually see is RC shards and I’ve had that at 7* since exe first dropped.Please try to get this brought to the attention of the decision makers. I would hope this wasn’t done with the intent on bating the players. But if it’s not addressed then it would really appear that way. there is a confirm button though, just have others have said here it what you click pops up a second time to before you actually buy it. even when you click the crystal or credit amount itself the secondary screen comes up to conform your choices

Personally regardless on whether it’s the game or the player to blame, I think we can all agree that crystal purchases shouldn’t be in that store in the first place. Make it credit only purchases and make a larger array of possible buys. Doesn’t need to break the game but 2-5 new shop windows would be nice with a chance of buying 2-3 kyrotech or something.

"WookieWookie;c-2360555" wrote:"DarjeloSalas;c-2360554" wrote:Too lazy to read the OP’s post… he did scroll, just didn’t scroll far enough. I did read it, but Artumas and JackedJedi are just throwing shade on OP and others who have made honest mistakes for no reason.It's always easy to feel superiour on the internet and talk down to or bash on strangers. You can forget that it is a real person with feelings on the other end. Gives the kick of self-assurance they lack so they can feel better about themselves.

"WookieWookie;c-2360548" wrote:Could y'all please stop gaslighting people that ............This is this forum 100% There's a group going around doing this, and at times making it an extremely toxic place.

Accidental Purchase PSA | EA Forums

GambitAA91
3 years ago
It blows my mind how a large amount of people are accidentally buying things when there already is a sort of confirmation button. When you tap anything in the store, it gets bigger like this.

You literally would have to tap twice to buy it, how can anyone make this mistake?
theXrono
Rising Adventurer
3 years ago
"Jpfit262;d-256072" wrote:
After losing 1500 crystals the other day I was livid. I know I didn’t buy anything, and yet my crystals were gone. But now I know what happened and I’m really hoping this gets fixed. Underneath the credits gear there are 2 crystal shipments. If your screen happens to be scrolled up enough when you click to purchase it will pick up the crystal items in leu of the credit items. Now this can be considered fat fingered/not paying attention/touch calibration issue/etc. But there needs to be either blank space under these items or a “confirm” button for crystal purchases.

It is way to easy for this to happen and with their f you pay me policy there is no refund. Some could easily argue this is intentional to bate folks into unintended purchases. Especially now with the credit gear being surrounded by crystal purchases.

I believe it was mentioned that there will be drops for characters players need (I forget how this was worded in the update/post). But all I usually see is RC shards and I’ve had that at 7* since exe first dropped.

Please try to get this brought to the attention of the decision makers. I would hope this wasn’t done with the intent on bating the players. But if it’s not addressed then it would really appear that way.

there is a confirm button though, just have others have said here it what you click pops up a second time to before you actually buy it. even when you click the crystal or credit amount itself the secondary screen comes up to conform your choices
justin-marks92
Rising Newcomer
3 years ago
Personally regardless on whether it’s the game or the player to blame, I think we can all agree that crystal purchases shouldn’t be in that store in the first place. Make it credit only purchases and make a larger array of possible buys. Doesn’t need to break the game but 2-5 new shop windows would be nice with a chance of buying 2-3 kyrotech or something.
St4rlace
3 years ago
"WookieWookie;c-2360555" wrote:
"DarjeloSalas;c-2360554" wrote:

Too lazy to read the OP’s post… he did scroll, just didn’t scroll far enough.

I did read it, but Artumas and JackedJedi are just throwing shade on OP and others who have made honest mistakes for no reason.

It's always easy to feel superiour on the internet and talk down to or bash on strangers. You can forget that it is a real person with feelings on the other end. Gives the kick of self-assurance they lack so they can feel better about themselves.
harvestmouse1
Seasoned Novice
3 years ago
"WookieWookie;c-2360548" wrote:
Could y'all please stop gaslighting people that ............

This is this forum 100% There's a group going around doing this, and at times making it an extremely toxic place.
CCyrilS
3 years ago
"harvestmouse;c-2360627" wrote:
"WookieWookie;c-2360548" wrote:
Could y'all please stop gaslighting people that ............

This is this forum 100% There's a group going around doing this, and at times making it an extremely toxic place.

Not their fault, it's behavioral conditioning.
NotRealUltra
Seasoned Newcomer
3 years ago
"Lumiya;c-2360556" wrote:
"WookieWookie;c-2360555" wrote:
"DarjeloSalas;c-2360554" wrote:

Too lazy to read the OP’s post… he did scroll, just didn’t scroll far enough.

I did read it, but Artumas and JackedJedi are just throwing shade on OP and others who have made honest mistakes for no reason.

It's always easy to feel superiour on the internet and talk down to or bash on strangers. You can forget that it is a real person with feelings on the other end. Gives the kick of self-assurance they lack so they can feel better about themselves.

I read their posts

Are they gaslighting and throwing shade? No.

You can disagree with someone and its not gaslighting. The person complaining is 100% on the wrong here, and pointing that out is not gaslighting

Disagreeing with someone isn't talking down or bashing someone

I disagree with you and WookieWookie about Artumas and JackedJedi's interpretation that you two did, but I'm not feeling superior, talking down or bashing either of you two

In fact, a large majority of people seem to agree with those two (based on likes) and posts ITT
NotRealUltra
Seasoned Newcomer
3 years ago
"WookieWookie;c-2360457" wrote:
Welcome to the club. I lucked out and didn't have it happen to me when the change first happened, but one sleepy morning when I was just going through the motions I got about 800c deep before I realized I was buying trash toons I already had maxed instead of the for credits gear. CG knew what they were doing no matter how many times they claim it was to help us out by putting 4 year old toons up there for crystals (in the CREDITS shop) where we've been conditioned for years to click mechanically 4 times a day.

You admitted that the only time you made a mistake was when you were sleepy and weren't paying attention to what you were buying

and then you "gaslight" CG for your own mistake
jakedonels786
New Spectator
3 years ago
Whoever announced and deployed this store change did a poor job. That's been admitted by Crumb and Doja. And it's still not fully implemented. Maybe eventually it'll be something really awesome that we all never knew we wanted but I'll believe that when I see it.
NotRealUltra
Seasoned Newcomer
3 years ago
"Jakdnels;c-2360668" wrote:
Whoever announced and deployed this store change did a poor job. That's been admitted by Crumb and Doja. And it's still not fully implemented. Maybe eventually it'll be something really awesome that we all never knew we wanted but I'll believe that when I see it.

Where's the post from crumb or doja saying they did a poor job?