I Cant access my swgoh account( Neither through facebook nor through game center). In support they told me that I had exercised the right to be forgotten and that is why I cannot access my account. But I have never exercised that right and there must be a mistake on your part. Please i request that you restore my account with the progress made until 10-27-23, which is when I could no longer access it. I am the leader of my guild and I cannot be offline for so long.I HAVE BEEN PLAYING FOR 8 YEARS AND I HAVE NEVER VIOLATED THE TERMS.Plataforma ios (ipad)Ally code: 517-657-657

Hope you get it sorted soon. Have you been in touch with your officers?You might want to edit the title of your thread. Thread titles in all caps are frowned upon.

"Fiskaren95;c-2447344" wrote:"Ultra;c-2447341" wrote:"Fiskaren95;c-2447333" wrote:"Ultra;c-2447331" wrote:"Fiskaren95;c-2447330" wrote:We are in the same situation with the exception that I deleted my Google and Facebook account last year due to personal reasons. The best thing that can happen is that we can contact a game developer.Once account deletion is initiated, its gone forever with no way of recovering itThen why is it still visible when I enter my Ally Code in the game? Shouldn't it be gone? Even my friends from the old guild I was in are able to view my account.bro its visible but unrecoverableHow can it be unrecoverable for a multimillionaire company? That makes no sense.they aren't above the law

"Nazarene;c-2447601" wrote:What if your account gets hacked and that person deletes your accountShould've kept a stronger password

"Nazarene;c-2447601" wrote:What if your account gets hacked and that person deletes your accountGetting hacked is very avoidable. Don't leave Facebook connectedDon't link your account to a guest account on an emulatorDon't try to buy/sell accountsUse a strong, complex password for you google/ios account.

Pretty sure you would get a quicker answer trough support...https://help.ea.com/pt/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/

Account “FORGOTTEN” Without Authorization or Reason!!!

RagingMonkey057
2 years ago
Hope you get it sorted soon. Have you been in touch with your officers?

You might want to edit the title of your thread. Thread titles in all caps are frowned upon.
NotRealUltra
Seasoned Newcomer
2 years ago
"Fiskaren95;c-2447344" wrote:
"Ultra;c-2447341" wrote:
"Fiskaren95;c-2447333" wrote:
"Ultra;c-2447331" wrote:
"Fiskaren95;c-2447330" wrote:
We are in the same situation with the exception that I deleted my Google and Facebook account last year due to personal reasons. The best thing that can happen is that we can contact a game developer.

Once account deletion is initiated, its gone forever with no way of recovering it

Then why is it still visible when I enter my Ally Code in the game? Shouldn't it be gone? Even my friends from the old guild I was in are able to view my account.

bro

its visible but unrecoverable

How can it be unrecoverable for a multimillionaire company? That makes no sense.

they aren't above the law
NotRealUltra
Seasoned Newcomer
2 years ago
"Nazarene;c-2447601" wrote:
What if your account gets hacked and that person deletes your account

Should've kept a stronger password
EnigmaPotatoes
New Spectator
2 years ago
"Nazarene;c-2447601" wrote:
What if your account gets hacked and that person deletes your account

Getting hacked is very avoidable.

Don't leave Facebook connected
Don't link your account to a guest account on an emulator
Don't try to buy/sell accounts
Use a strong, complex password for you google/ios account.
avsfsapo
2 years ago
Pretty sure you would get a quicker answer trough support...
https://help.ea.com/pt/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/
odontohector
2 years ago
I Already contact support, and they told me that the account was “forgotten” and they couldn’t do anything. They told me to contact CG_LucifersDaddy he is the only hope but he doesn’t answer.
Barbarossa5
New Traveler
2 years ago
Contact EA Help over and over again. And if they tell you they cant help you, say yes they can and they have done so on previous cases.
Also its theier mess they made and theier fault. So theier responsability to fix it
NotRealUltra
Seasoned Newcomer
2 years ago
Do you share your account with other players

they might've requested account deletion
odontohector
2 years ago
No, i dont share my account. I have it on my iphone and ipad only. And when it happens i had my two devices with me. I enter normally to do tickets and half hour later i enter again and it was gone :(
Fiskaren95
2 years ago
We are in the same situation with the exception that I deleted my Google and Facebook account last year due to personal reasons. The best thing that can happen is that we can contact a game developer.