like I said I definitely didn't do anything I asked my son he also said he didn't do anything so either there's something wrong or he's lying to me I've been playing the game since 2017 and the whole time without any problems If something is clearly cheated by you, the ban is understandable but how can you get the account free again? can you tell me how I can check this to the statement make a new account 1. it would be a damn shame because I've put a lot of work into it and 2. I can't do that because I don't have a menu to choose from