Account missing

Send a report onto the bug report forum.

"Engage;c-2359237" wrote:
Send a report onto the bug report forum.

I'll try that thanks, although isn't that supposed to be for bugs, not missing accounts?

"Emperor_Kenobi;c-2359238" wrote:

"Engage;c-2359237" wrote:
Send a report onto the bug report forum.

I'll try that thanks, although isn't that supposed to be for bugs, not missing accounts?

There might be a support link somewhere.

I highly recommend you link the account to a Facebook or Google play for this reason. I've been on the same account across 3 different phones without issue. All I do is login in to my Google play on new device, install swgoh and I can play my account.

"Notbot9920;c-2359311" wrote:
Nothing is gonna happen, sorry. I had a similar issue, but it had unlinked itself from google play. Even with proof of payment history and permission from EA, they just started ignoring me after a week of stalling and asking the same question

Ah, that is unfortunate. I have read that even without your account linked to any service it is still possible to recover your account. I'm afraid that is a lie, as I have been waiting for more than 4 hours on EA Support, with it just telling me to wait approximately 22 minutes for an advisor to see my case. Also around that time I have contacted the in-game help with no response as of now.