Ahnald's Latest Video

i havent seen ahnalds video yet but what I'm seeing here is that its a facebook issue? i thought the issue was the fact people can be randomly logged into your account when starting a new account, or something very close. like what has happened to ahnald in the past, and other players

You can blame hacks on weak passwords, risky online behavior, or whatever - fine, it's the users fault they got hacked (they were asking for it amirite?)

It's still on CG to provide assistance to those people that fall victim to this. No one deserves to be ignored by a company that they do business with, especially considering the sums of money that some players sink into this game.

"flux_rono;c-2364954" wrote:
i havent seen ahnalds video yet but what I'm seeing here is that its a facebook issue? i thought the issue was the fact people can be randomly logged into your account when starting a new account, or something very close. like what has happened to ahnald in the past, and other players

The thread creator was complaining about account deletion feature in general, and wanted it gone

He was also requesting an account recovery but the account deletion, as the game states, makes it impossible for it to happen

he was also citing Ahnald's situation on why account deletion feature is bad, but Apple mandates account deletion, and so does Europe

And this post is just me saying from stuff I learned about from the deleted thread, research, talking to people that have knowledge on GDPR, and not through CG in case someone twists my words

"flux_rono;c-2364954" wrote:
i havent seen ahnalds video yet but what I'm seeing here is that its a facebook issue? i thought the issue was the fact people can be randomly logged into your account when starting a new account, or something very close. like what has happened to ahnald in the past, and other players

Today's issue is a facebook account linked to a GOH account was hacked and the "hacker" locked the user out of the GOH account. The other issue isn't exactly random, it's just how emulators interact with the guest account inside of GOH, and is super rare.

"Ultra;c-2364957" wrote:

"telboy007;d-256545" wrote:
I assume Ultra is going to come along and delete this and warn me, but hey... I would definitely give it a watch. CG don't seem to care that our accounts can be hacked into and deleted.

Are you going to complain to microsoft, apple, and google, and facebook, and instagram support too that anyone that knows your password can hack you?

That they all also support account deletions that a hacker than is able to use?

That's a false equivalency Ultra - no one pays thousands of dollars into an Instagram or Facebook account - those accounts are free and you don't lose years of time and/or monetary investment if your account gets hacked.

"Lumiya;c-2364951" wrote:

"StarSon;c-2364948" wrote:
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"Lumiya;c-2364945" wrote:

"StarSon;c-2364940" wrote:

"Lumiya;c-2364939" wrote:

"StarSon;c-2364936" wrote:

"Lumiya;c-2364935" wrote:

"StarSon;c-2364929" wrote:

"telboy007;d-256545" wrote:
I assume Ultra is going to come along and delete this and warn me, but hey... I would definitely give it a watch. CG don't seem to care that our accounts can be hacked into and deleted.

Maybe don't spam and Ultra won't close your threads. Also maybe don't use weak facebook accounts to get into GOH and then you won't get your game deleted.

Then maybe CG shouldn't have the option to use a FB if it is weak and they know it can be hacked. Or they could make it more secure. Just a thought.

Then maybe the user should have enabled 2FA in Facebook to prevent it from being hacked in the first place. Just a thought.

Sure it's always the user's fault and everyone is supposed to be an expert and not in the hands of the actual company that provides a game to make it secure. Especially when they know about security problems.

You can't blame CG for a user that created a throwaway facebook account with an easy to guess password or reset questions. it's 2022, you don't need to be a security expert to know these things.

Ah yes, and you know for a fact that every account that got hacked was a throwaway with an easy to guess password. Sure.
As you said. It's 2022 and many people have FB accounts they use on a regular basis and you also know what strong passwords are.

The hacks that happen on FB have nothing to do with how good your PW is. They have their methods to crack even very strong passwords.

I know that this one was a throwaway by reading his reddit thread.

And if we know that facebook isn't secure, we probably shouldn't be using it to link to accounts we care about. None of this is on CG.

I know the fashionable thing to do here is trash CG (I partake often enough) but you can't blame everything that goes wrong on CG.

You see there is the difference. I don't look for someone to blame. I am not in Kindergarten.
I say it as I see it. As a provider of a game(or any other Service that may contain sensible data, for example Credit Card or banking details) it is your responsibility to ensure the safety of people's accounts and their sensitive data and make your game as secure as possible against hacking.
If there are known issues with certain things, it is on you to fix them or not to use these things as to ensure your customer's safety. And not to expect customers to know about those issues, especially if you did not warn your customers about these known issues.

That's true in principle, but for most app developers, the best they can, should, and normally do, do, is to trust a well-known service, rather than trying to do it themselves. If you ask me to pick between FB's (or Google's or Apple's) sign-in service, and a similar service done in-house by CG, I'd pick FB, because they have more expertise and are more invested in doing a good job at security.

So there's a few points here, and none of them should be taken as light heartedly as they are.

1. So Ahnald's account was 'mistakenly passively hacked' and he also related an incident where he found himself in another's account. Appearing in another's account with no explanation why, doesn't sound like a facebook password issue to me. I also very much doubt that Ahnald takes the security of his account lightly.

2. What course of action do any of us take in a situation like this? It's scary how little we can or could do. There seems to be no way of getting past the totally inept in game EA support and reach out to CG itself.

3. Nothing against Ultra, the guy was spamming. However, a little empathy people. This guy had a large, old account taken from him. That's very sad. If it were any of us, you'd try anything to get it back.

4. I hope CG and this guy can make contact and sort something out. It doesn't matter who is at fault, some sort of resolution is possible without costing anybody any money.

"harvestmouse;c-2364973" wrote:
So there's a few points here, and none of them should be taken as light heartedly as they are.

1. So Ahnald's account was 'mistakenly passively hacked' and he also related an incident where he found himself in another's account. Appearing in another's account with no explanation why, doesn't sound like a facebook password issue to me. I also very much doubt that Ahnald takes the security of his account lightly.

.

Because it's not only a Facebook issue.

Every device gets some kind of code or ID that correlates to the guest account.
If you use an emulator there is a bug that might create a device code/ID that is the same as someone else's and enables you to enter their account as a guest. This is why some people randomly find themselves in other people's accounts.

Trying to blame this on passwords when there is ample evidence the keys to these accounts can be given out completely at random... It's very disturbing, especially the complete silence on the issue when it has been around for literally years.

"Magruffin;c-2364977" wrote:

"Lumiya;c-2364974" wrote:
P.S. I will not go into details how it is done, but they don't even have to brute force the passwords. They have other ways.

Nuts...just when I thought I was going to actually learn something interesting on this forum.

Hahaha sorry, I don't think it would be wise to openly disclose how to hack accounts.

I am not a hacker btw. I just have experience in programming and had an own game Server for more than 15 years ?