From reading your previous threads, I don't think you should expect to get your account back at all.
You were told that they looked at your case and apparently the ban still stands and that the only way for you to know their reasoning is _if_ they tell you.
You seem to think that you can convince them otherwise or that if they don't reply, you should get your account back - that is not a very reasonable assumption.
They don't have to tell you anything other than that they don't want you to play the game anymore. The ban is their response.