Forum Discussion

RebelScummers's avatar
6 years ago

Brushed Under the Carpet

For Days now ‘customers’ and ‘users’ have been up on arms about the cluster fuck that was Malakgate.

However the issues go much deeper as has been discussed to death on this forum and I’m not here to continue that.

What I want to know is how a company can completely ignore the recent uproar. They have done nothing to counter act the negativity across the internet about any of this. This is a shocking way to run a company.

I’m not one for ‘the customer is always right’ however I firmly believe in customer service. It doesn’t take a lot to acknowledge concerns, they don’t have to agree but an acknowledgment is the least they could do. It does appear that they have brushed all this under the carpet and buried their heads in the sand hoping it will all go away.

So I ask politely to any and all devs on here, please acknowledge the concerns of the majority of this forum. It’s the very least you can do.