Not sure how much weight my addition will have, but I agree with almost all of this.
Taking in the eagerness of mid/high spenders, there should still be some form of continuous updates to the masses. Keeping people engaged will only be a win - win on so many levels.
I have managed a gaming community before to know this.
- Portraits may not have been a directly urgent addition to the game but I like it and it provides the player with a greater level of "identity". Most of us associate ourselves with avatars of our favorite characters, so by doing so in the game keeps the base even more engaged.
- Not everyone celebrates Christmas and if you recall, we receive yearly anniversary rewards. I don't see Christmas gifts as necessary, in my opinion.
- newer members may have one thing easier but other grind rewards not so much. An example is, daily and weekly shipment contents being more accessible vs older members starting their "grind". I attest to this, being a June 2016 player.
- gear struggles, I actually have saved 600x mk5 stun guns and 600x mk3 stun cuffs. Not really a struggle now because these are available in so many locations vs before (1400 crystals for an mk3 stun cuff and 2400 or so for an mk5 stun gun IF they appeared on refresh of shipments).
There are also a variety of reasons in delay; the biggest one being holidays. Think about it, Thanksgiving leading to maybe 3 weeks to resume, only to go on break again. November and December are choppy months for the most part.
