Cannot submit new EA support ticket

@CG_Carrie I was doing it from a PC (win10, Firefox) when I was getting this problem unfortunately. I eventually managed to submit a ticket but through the app (ipad) ironically... Actually I've just tried to do it again on PC and am still getting the same issue. Stuck on preview. I'll DM you a screenshot now.

Also on a semi-related note I am now crashing 100% of the time when trying to close in-game chat DM "rooms", yielding error code 9 on my iPad, latest iOS. Annoying as I am guild leader and use DMs quite a lot...