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6 years ago
"3pourr2;c-1766001" wrote:"CG_Carrie;c-1765798" wrote:
Can you clarify the issue exactly so we can look into it? You are doing it from "in app" right? And at what step do you get preview (ie can you click "contact us" etc.?) A screenshot of where you're stuck would be helpful.
Have you tried from a PC? (Macbook person, please let me know what browser you're using)
I'll send all those details over, but in the meantime you SHOULD be able to report from a PC. If not, let us know.
-C
It happens after you completely fill out all information. Then you click preview at bottom to review in final format but at the bottom instead of submit it says preview again and loops. I lost crystals a couple times refreshing from the pop up window(I never do this anymore).
I experience this every time I try to submit a report as well. Finally gave up and just hope other people experience and submit the same issues I do...
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