Forum Discussion

f5pnyorbcfl6's avatar
f5pnyorbcfl6
New Novice
2 months ago

Can't do EA link for my account.

I have my game account linked to my EA account until yesterday. Today, while trying to login on my phone, I accidentally clicked on the "unlock" button.  Then I can't login on PC version nor can I ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hi there. An advisor is going to need to look into this for you. Please follow the instructions here for opening a case. Thanks!

f5pnyorbcfl6's avatar
f5pnyorbcfl6
New Novice
2 months ago

They kept closing my case without any help and any response.

The system told me that I will wait like 2 minutes, but even over 20 minutes, nothing happened.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Try opening a case using the in-game help instead.

    • f5pnyorbcfl6's avatar
      f5pnyorbcfl6
      New Novice
      2 months ago

      Ok, thank you very much.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 months ago

        You're very welcome. Good luck!

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