CG are you just going to stay radio silent about the bait and switch
I'm not sure who to tag as apparently meathead is off for his 2nd week of his 1 week holiday but there HAS to be some employee who at least scans these forums, surely?
Are you just going to let the era end with no acknowledgement of the fact the entire levelling system granted no further progress with Era Levels to people who purchased the pass or who spent 50k+ crystals in 12 weeks vs people who did the bare minimum to engage with coliseum, with absolutely NO COMMUNICATION WHATSOEVER stating these changes from previous eras. Do you understand this is fraudulent behaviour and HEAVILY DISINCENTIVISES REPEAT CUSTOM.
If I buy a product twice and receive the same product, and receive only half the product the 3rd time with absolutely no explanation for why I've been charged the same for half the product, I will not go a 4th time. If I'm used to getting a cheeseburger for a fiver and suddenly only get given bread when I order a cheeseburger, I'm going to another burger joint. If the customer service manager is mysteriously on break any time fraudulent behaviour appears, I'm going to start suspecting an organised scam.
I'm not sure how you guys feel good about yourselves spending a large part of your current careers squeezing out profit primarily through deceptive methods, like it's your lives and if you're happy some day being on your deathbed looking back at your contribution to society knowing your peak was scamming people out of 20 bucks every once in a while, that's your choice. If you have any professional or personal integrity whatsoever then whoever has clarity on what you've done should pick up a keyboard, dig deep and post something about it so we know what the f*** is going on. I know that's like a whole months worth of comms work for you guys but since a lot of people feel like you've literally scammed us, you should probably bother.