Cheater & hacker update 11/18

"CG_LucifersDaddy;c-1695817" wrote:

"Dk_rek;c-1695778" wrote:

"CG_LucifersDaddy;c-1695731" wrote:

"Keithkia;c-1695688" wrote:
Are these bans permanent?

For the most part yes.

In the past we've tried to rehabilitate these types of abuses with intricate and severe account adjustments... but with so many this go round we're just going to a perma-ban.

We may entertain reevaluations in a few months, but I can not emphasize enough how low of a priority it is to set aside time to accommodate cheaters. They cheated, they're gone.

LD

Just so you know on Reddit they are posting something like 2 week bans...or even in the past..

That's crazy they can buy themselves to first by cheating get 2 weeks off then get to go right back to first place.....

That would almost BE AN INCENTIVE to go out and try to cheat....that would be INSANE..

It HAS to be permanant or everyone in their brother is going to go out and try to do this..

I know better than to let reddit rile me up but those guys have a point about temp or suspensions that woudl allow them to come back would just encourage more people to cheat.

Yeah I read those reports. It gives me pause, knowing the truth and such.

We don't share specific account information, but I can tell you that at no point has an account that was found guilty of crystal fraud been released back into the game without a serious, and I mean serious adjustment.

This can and often would include the removal of event exclusive characters. Which in the case of our game means they will never be able to obtain them (e.g. BB8, Yoda, CLS...) Oh and all currencies, items, a bunch of gear and a smattering of high value heroes.

But really, if they got back into the game in a couple of weeks, the account was a shell of its former self.

Also this was likely during a time when we were still grasping at the magnitude and reach of such violations, thus release said accounts for further monitoring helped to yield much needed information.

LD

First, I want to express my thanks for your teams, for all your hard works in building a fair and positive gaming environment.

I noticed some members in my guild were banned, and I believe it was related to buying crystals from third party. From their perspectives, they dont understand why they were banned for spending hard-earned money buying diacount crystals. I did a lot of works explaining to them what is credit card fraud and how this happened.

I would say, this is a very painful and hard lesson for them, and in some extend, they are also the victims. When I can buy discount giftcards in Costco in US, people from other countries dont have such opportunity. Thats why they bought discount 3rd party crystals and got scammed.

Some of them are willing to pay however much they owe to CG (if their past purchase turned out to be fraud) to get their account back. I just hope to ask if this could be a possible option?

Thanks and I apprciate your time!