How with a straight face you can sit there and say you work on content not for a small group of people (Sandbox mode), but for all players. After you have made us sit through 4 months of Galactic legends build up where as it currently sits only 4,000 players in total have these characters, i have no idea.
If these are the answers your giving after months of players asking for this stuff and its a No, your clearly not in sync with your audience, you may want to fix that. This was a terrible Q&A and a terrible look for company that already has communication problems.