Forum Discussion
7 years ago
CG has lost my complete support, and EA has lost my financial support as a customer. My guild has made an agreement to withhold putting any additional money into this game, and I'm drafting LOI and notifying EA Investor Relations that I am will no longer be a share holder. I have already contacted my credit card company to have the funds reversed. Don't care if I am banned from the game at this point.
I defended CG and EA for far too long. Heck, I created this account on here just to reply to a thread bashing CG with a reasonable defense of the dev team. Now I see what others have claimed about this company for some time.
CG's response to the STH fiasco is frankly the worst way to go about managing consumer and gamer expectations, and while they keep claiming SaaS based dynamicism, my experience as the head of a corporate UAT team, followed by a three year stint as a BA before landing on my current position as a PM overseeing multiple SaaS projects with far more dependencies and complexities than SWGoH. There are obvious development best practices that were not followed here. Fine. That's one issue, but to negatively impact RoI, to ignore user complaints regarding the opportunity cost involved with character cultivation, reducing the usefulness of newly acquired characters, and changing elements of the game that were not broken (The HAAT), has left me with a bad taste and broken trust.
My answer is ... no ... I do not support this decision.
I defended CG and EA for far too long. Heck, I created this account on here just to reply to a thread bashing CG with a reasonable defense of the dev team. Now I see what others have claimed about this company for some time.
CG's response to the STH fiasco is frankly the worst way to go about managing consumer and gamer expectations, and while they keep claiming SaaS based dynamicism, my experience as the head of a corporate UAT team, followed by a three year stint as a BA before landing on my current position as a PM overseeing multiple SaaS projects with far more dependencies and complexities than SWGoH. There are obvious development best practices that were not followed here. Fine. That's one issue, but to negatively impact RoI, to ignore user complaints regarding the opportunity cost involved with character cultivation, reducing the usefulness of newly acquired characters, and changing elements of the game that were not broken (The HAAT), has left me with a bad taste and broken trust.
My answer is ... no ... I do not support this decision.
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