GAC Disappeared!
Definitely joined up, I can see the feats progress but it’s saying no active event. Can we get an answer on this CG? My ticket at EA help is currently being ignored.
Forum Discussion
"Austin9370;c-1950181" wrote:"BeralCator;c-1950130" wrote:"Austin9370;c-1950097" wrote:
There are a lot of people who "think" they did something innocently enough, but doesn't make it a reality. Every time I see this posted CG notes they didn't join per their log. The same thing will happen next GAC as well. Maybe it's an issue, but I really doubt there is code to throw you out of a game mode. People use "bug" and "glitch" as an adjective to explain things they don't understand.
That said, blaming your user base isn't a very good business move. Ultimately CG is responsible for providing a clear UX and if there's a recurring issue with people thinking they signed up when they haven't, the solution is for CG to simplify the process rather than to tell their customers they are ****.
The UI is very clear relative to reasonable expectations. More often people simply forget to do things or thought they did. In a make believe world sure, UX would make participation 100%, but that's not logical due to the human element. People have my sympathy, but to blame CG is absolutely incorrect in this scenario.
They could remove the necessity to click twice to join the current GA. They could institute a reminder with a hour before lock in for those who haven't signed up. They could have a clear colored indication where the current GA icon is showing red if you aren't signed up and blue if you are.
I'm not completely absolving the player base of blame, but if the issue is recurring it's indicative that the process should be rethought or simplified and that too many assumptions are being made about players' a priori knowledge or general competence.
I teach at the university level, and every year I discover 10-20% of students learn/perceive differently from how I do. They aren't stupid people, but for whatever reason my standard approach doesn't register. The onus is on me to present things a few different ways to get maximum coverage of learning/cognition styles.
