6 years ago
GAC Disappeared!
Definitely joined up, I can see the feats progress but it’s saying no active event. Can we get an answer on this CG? My ticket at EA help is currently being ignored.
"BeralCator;c-1950281" wrote:
They could remove the necessity to click twice to join the current GA. They could institute a reminder with a hour before lock in for those who haven't signed up. They could have a clear colored indication where the current GA icon is showing red if you aren't signed up and blue if you are.
I'm not completely absolving the player base of blame, but if the issue is recurring it's indicative that the process should be rethought or simplified and that too many assumptions are being made about players' a priori knowledge or general competence.
"BeralCator;c-1950130" wrote:
That said, blaming your user base isn't a very good business move. Ultimately CG is responsible for providing a clear UX and if there's a recurring issue with people thinking they signed up when they haven't, the solution is for CG to simplify the process rather than to tell their customers they are ****.
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