Forum Discussion

ItaloDN's avatar
6 years ago

Game freezing and lost buttons

You guys are working on a fix (for missing buttons at least), for some time and no solution so far...
Until the solution show up, any chance of those 2 incidents, don't make us lose the battle and waste the squad?
Can it be seen differently than someone just force closing the app?
Just annoying and compromising GAC, TW and TB.

  • "Kyno;c-2009573" wrote:


    There have been several post from the dev team about this issue and them working on fixing it.



    Been loosing in arenas, grand arenas, fleet arenas, tb, tw and anything that includes a battle cause of freeze, yet i don't see that in the backlog. Backlog mentions only button missing.
  • "pånøs;c-2010013" wrote:

    "Kyno;c-2009573" wrote:


    There have been several post from the dev team about this issue and them working on fixing it.



    Been loosing in arenas, grand arenas, fleet arenas, tb, tw and anything that includes a battle cause of freeze, yet i don't see that in the backlog. Backlog mentions only button missing.


    Then you should be reporting these to Answers HQ to help highlight the issue.

    A game freeze can be caused by many issues and is not a specific thing in and of itself, it would be impossible for them to say they are going to fix an issue like that, as they can only fix the causes that are reported and caught.
  • As far as I know, the game receive info from server at the start of the battle and send the results back to the server after the battle.
    So freezing and missing buttons are 100% on client side.
    Could anything be addressed in programing, like 15s without action, check buttons if available?...
  • "Dark_Helmet_85;c-2010113" wrote:
    As far as I know, the game receive info from server at the start of the battle and send the results back to the server after the battle.
    So freezing and missing buttons are 100% on client side.
    Could anything be addressed in programing, like 15s without action, check buttons if available?...


    That is basically what they implemented the first "fix". It didn't work to fix all the cases.
  • "Kyno;c-2010021" wrote:
    "pånøs;c-2010013" wrote:

    "Kyno;c-2009573" wrote:


    There have been several post from the dev team about this issue and them working on fixing it.



    Been loosing in arenas, grand arenas, fleet arenas, tb, tw and anything that includes a battle cause of freeze, yet i don't see that in the backlog. Backlog mentions only button missing.


    Then you should be reporting these to Answers HQ to help highlight the issue.

    A game freeze can be caused by many issues and is not a specific thing in and of itself, it would be impossible for them to say they are going to fix an issue like that, as they can only fix the causes that are reported and caught.


    At least you said it... it's been 3 years and we still have this bug (disappearing buttons learning to freeze), if anything it's worse than ever now...

    No Buttons lead to the game freezing, when people mention game freezing and lost buttons, losing the buttons is what causes the game to freeze.

    A game can freeze because many issues yet but no buttons is a very specific type of freeze. It seems your conflating him saying freeze and interpreting that to be a completely separate issue than no buttons when in reality they are related as much as big toe pain is related to stubbing your toe.