I think there are multiple issues being conflated as the same thing here. However....
The iOS bug that happens when you lose connection (this can be forced by using airplane mode, but it can happen from any connection issue) that asks you to switch to a level 1 account has been flagged and is being looked at. Today, tomorrow or next year, I have no idea. Though it should be priority as it gives a competitive edge to Android players who don't have to hold their sphincters tight when Rey's Ult goes off against SEE.
