Game loading issues

Mine does that every now and then. Have you tried clearing the app cache? Or reinstalling the app? That's usually what I have to do when it gets hung up like that. Good luck and game on!

I'll try the cache, thanks

How do you do that?

"Ninjah9;c-1920854" wrote:
How do you do that?

IPhone or Android?

Not sure on iPhone, but for Android it's under settings >> Apps, you can select the app and you will have the option to clear cache

@Ninjah9 - as it's working fine on 4G, it looks like you might have an issue with the WiFi, even though you think it's working fine with the other devices.
Do this on a laptop connected to the same WiFi as your phone:
- press "WinKey+R"
- type "cmd" and press Enter
- in the command prompt window type "ping www.google.com -t" and press Enter
- leave it to run for about half an hour
- when you want to finish the test, press "Ctrl+C" to stop it
You should now see something like this at the end "Packets: Sent = 30, Received = 30, Lost = 0 (0% loss)"
If you lose a lot of packets it means that your internet connection is not stable.

PS. If you're using a Mac, skip the first 2 steps and open the Terminal app.

It also depends upon the phone... my iPhone6 takes between 1-2 minutes for the game to fully load while on my XR it takes about 10 seconds.

Thanks

Still didnt work. Dont know what is going on. My connection is fine

This happened me a lot on my old phone
(LG G3) when it did work it still took 3-5 mins to load and open

I stopped playing but when I bought a new phone a few weeks later the game worked perfectly and only took 30 seconds to load