GAME OUTAGE: 8/31 Updated 4:22PM Pacific [mega] RESOLVED

I lost my Captain Han shards I farmed during the series of client restarts yesterday. Is this being looked into as well?

Let this event be a reminder to you guild owners/officers to have a secondary source of communication available. Many of you have since day one, but others haven't and this might have hurt their first go at TB (aside from other bugs, of course). Hope this puppy gets runnin' right soon!

"Zehava;c-1247881" wrote:
I lost my Captain Han shards I farmed during the series of client restarts yesterday. Is this being looked into as well?

I opened an EA Support ticekt. Hopefully tonight I get a response

"OldGreyBeard;c-1247882" wrote:
Let this event be a reminder to you guild owners/officers to have a secondary source of communication available. Many of you have since day one, but others haven't and this might have hurt their first go at TB (aside from other bugs, of course). Hope this puppy gets runnin' right soon!

We do, but not everyone is willing to use 3rd party app to play a game, or join some Facebook/WhatsApp/whatever else group. This includes some members of our guild. They want to use chat exclusively for their own reasons (mostly because they want to keep identity as game-only).

We accept their decision to not join our secondary communication channel, as we are not "hard core" guild (we do heroic raids, but casually). At least officers can communicate through other ways, but it's always much preferable to have working communication in the game.

"RubAto;c-1247921" wrote:

"OldGreyBeard;c-1247882" wrote:
Let this event be a reminder to you guild owners/officers to have a secondary source of communication available. Many of you have since day one, but others haven't and this might have hurt their first go at TB (aside from other bugs, of course). Hope this puppy gets runnin' right soon!

We do, but not everyone is willing to use 3rd party app to play a game, or join some Facebook/WhatsApp/whatever else group. This includes some members of our guild. They want to use chat exclusively for their own reasons (mostly because they want to keep identity as game-only).

We accept their decision to not join our secondary communication channel, as we are not "hard core" guild (we do heroic raids, but casually). At least officers can communicate through other ways, but it's always much preferable to have working communication in the game.

Oh, no doubt. And I'm very familiar with and respect other players not wanting to go with a 3rd party app. Another chat, email or whatever as a backup never hurts. If some aren't willing to do that, that's fine. We're not a hardcore guild either but communication is a valuable tool. And having a backup form of communication is never a bad thing. In the end, in game chat should be working. But it isn't right now. So you either wait or you open up other avenues of communication.

"RubAto;c-1247921" wrote:

"OldGreyBeard;c-1247882" wrote:
Let this event be a reminder to you guild owners/officers to have a secondary source of communication available. Many of you have since day one, but others haven't and this might have hurt their first go at TB (aside from other bugs, of course). Hope this puppy gets runnin' right soon!

We do, but not everyone is willing to use 3rd party app to play a game, or join some Facebook/WhatsApp/whatever else group. This includes some members of our guild. They want to use chat exclusively for their own reasons (mostly because they want to keep identity as game-only).

We accept their decision to not join our secondary communication channel, as we are not "hard core" guild (we do heroic raids, but casually). At least officers can communicate through other ways, but it's always much preferable to have working communication in the game.

Ugh, I edited one word in my response and now it needs to be approved. Ha! Basically, my response was in agreement with you. Just never hurts to have a backup when something like this happens. Happy gaming! (eventually)

"RubAto;c-1247921" wrote:

"OldGreyBeard;c-1247882" wrote:
Let this event be a reminder to you guild owners/officers to have a secondary source of communication available. Many of you have since day one, but others haven't and this might have hurt their first go at TB (aside from other bugs, of course). Hope this puppy gets runnin' right soon!

We do, but not everyone is willing to use 3rd party app to play a game, or join some Facebook/WhatsApp/whatever else group. This includes some members of our guild. They want to use chat exclusively for their own reasons (mostly because they want to keep identity as game-only).

We accept their decision to not join our secondary communication channel, as we are not "hard core" guild (we do heroic raids, but casually). At least officers can communicate through other ways, but it's always much preferable to have working communication in the game.

We forced main guild to use Discord, they had one week to join or go bye bye
The fixed message bar came after, but I'm seriously considering doing the same for our second guild now, as IGC is just to lousy and freezes so people have to update it with a blank message
IGC is one of the worst I've seen, it lacks stability and needs to be able to do way more, but it looks good

Just purchased some shards in guild store and had the error come up to restart game. Duly, restarted game, shows I have purchased the shards in the guild store but not created the shards to the character.

How do I go about getting these added to the character??

Thank you EA for everything that you are doing. In the future maybe a beta should have been done before actual content launch. That might of alleviated a lot of the issues going on right now and I for one fully appreciate your effort.
Thank You ;)

"Tromedlov13;c-1248034" wrote:
I lost the 219K points for finishing all 6 stages of the second combat round because of the have to reload issue mentioned in the OP. It sounds like a couple others from my guild did as well, which might leave us at only 2* for Phase 1.

I don't understand what exactly happened. Finished the first very easy with a CLS lead Rebel squad (all 7* and most gear 11). Then realized that you couldn't use toons in both combat and base missions, so decided to use my 7* gear 8-9 phoenix squad (minus chopper), was more difficult but still finished all 6 stages of combat round 2, then get the error that forced a reload, go back in, second phase says complete, toons I used are unavailable for anything, but I don't have any more points or stages finished.

Same for me here.
As you can only do one try, when the server bugs between start and finish, it considers it's a defeat.
(I hope my english is correct, sorry if not)