The players (aka customers) have been waiting for CG to look into the gear crunch for almost a year (since they said they were looking at it. I know many of us have been wanting it eased far longer than that).
It is ridiculous that we are getting r9 before we get an answer to what they intend to do.
Last time I asked for an update, I was patient since thing take time but with them making the gear crunch worse before easing the previous bottlenecks, it's time we demand an answer on what will be done.