Forum Discussion
310 Replies
- @EA_Jesse @CG_JohnSalera
Please roll back your guild coin cap "fix". It has caused us to not be able to raid. - Just heard back from customer service telling us that they can't help us and that we won't get any GBC today and that the case is closed. So, no raid again.
Yesterday they tried to compensate us for our loss suffered on Saturday/Sunday by manually transferring GBC to us. However, as we already earned 30k GBC on Monday/Tuesday the manually transferred GBC could not be credited to our account as they would have breach the daylie GBC limit. RIDICULOUS
I suggest all guilds affected stop spending money until the issue is solved and compensation was provided. - Guild: Die Spaceballs
Players: Möter, SB LordBonas "EA_Jesse;509042" wrote:
Hey Everyone,
Our QA team has been looking into this and has been working directly with our server engineers to figure out what might be going on here. It looks like some guilds just had a day or 2 where this messed up after we made changes to the Guild Bank Currency cap, but others are still having issues.
Also, please note the following: Guild Bank Coins (the diamond slab icon with a coin on it) are tied to the schedule of the guild activities. 6:30pm at the Guild Leader’s time is when they reset and are delivered. This reset time never changes even if the Guild Leader does, its permanently set when the Guild is created.
Now, after reading through these comments it appears that some Guilds are still having issues days later, and that is what we're investigating. To help out our server engineers and so that they can more closely look at your Guild, what I could use from you is your Guild name and the name of at least one player that isn't having their contributions counted. With this, we can look exactly where the problems are being reported.
We'll continue working on this more today and with the information you all supply hopefully we can find out exactly what's going on.
Thanks.
@EA_Jesse
Dear Jessie, our guild has guild bank issue.
GUILD NAME: Legend of Bahamut II
LEADER : 嵐執事 (436-757-759)
EXAMPLE PLAYERS : Mastermind (258-736-674) - StkPig (145-213-177)
We didn't get the guild bank coins on Sunday 00:00(UTC+08:00), but got 30,000 bank coins on Monday 00:00(UTC+08:00).
We think EA has fixed the issue and we can open Raid-hero today.
Unfortunately, we didn't get the guild bank coins on Tuesday 00:00(UTC+08:00)
And we are a very active guild with 28.000/30.000 coins generated everyday.
please help us and give us your solution.
Thank you.- this issue should be taken way more seriously and more feedback from the devs would be appreciated, its affecting a lot of people as we can see.
we are getting way less coins than we should, can't launch raids as often and because of that we're missing on the raid gear we should be getting.
this update was suposed to fix the "alt factories" exploit but instead it is screwing those who were playing fairly even more as we can't get our raids going on normally. will there be any compensations for that? "Spydermb;511806" wrote:
"MilkNudders;511788" wrote:
@EA_Jesse @EA_Raymond @EA_CSIL @EA_CSIL @EA_Eric @EA_ModMike @CG_LucifersDaddy @CG_Dan @CG_AaronNemoyten @CG_NotReallyAJedi @CG_RyDiggs @CG_JohnSalera
Reparations!!!
+1
+1- @EA_Jesse
No one in our guild has been able to collect the guild bank coins after the update.
Guild Name : JSW
Player Name: YOSHI X, Rockseia XII - We had 15k coins yesterday after starting our first heroic raid since Friday, and still have 15k today. So by tomorrow we might have 45k, not enough to start another heroic. Looks like we wont' be able to start another one until Saturday. So in one full week we have been able to start and complete one raid. ONE! Patience is wearing extremely thin right now. I've never been more fed up with a game in my life.
- Can someone please tell us if we make a new guild if that will temporarily fix this issue for us? We are considering it, but also don't want to miss out on potential compensation if we all abandon our current broken guild.
Any advice whatsoever would be very appreciated! - Wow, this is a huge bug to not have a response yet. The crystal cost to replace the gear, credits, and currency from a single heroic raid reward is over 2000! With the extreme reliance on heroic raids (or crystals) for roster progression, shutting down that progression with a bug is extremely frustrating.
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