How to migrate my account to Google Play

Funny thing, i have a ticket with EA for the exact same reason, when i get the final answer from them ill post here

Ok, after 5 days waiting for someone to answer my ticket, today i got a "support" guy to answer my questions, first off, he asked the platform im playing, and the funny thing is, to open the ticket in the first place, i had to select android and phone, so no clue why i had to answer that. Then he asked me for the player ID of both accounts, and again, on the ticket i opened, guess what i had attached in there? Funny, SS of both player ID`s... So, after that great "support" i got a standard answer, that if i wanted to go back to my guest account i should log out of google play. And of course, i replied saying that what i needed is to secure my guest account, binding it to google play, since its the only option that allows a recovery. Then i got this:

Thank you for contacting us again.

As per discussion with the specialist available over here, we have no way to remove the account linked to this googleplay account unfortunately - if you wish to link with googleplay you will need a new googleplay account.

In case if you are still facing the issue or have any other query, please don't hesitate to contact us back with a new case ID.

Thank you once again for your patience and understanding. Have a great Day.

To sum it up, the game screw up and instead of linking the right account, creates a new one, that no one can do anything about! Yeah sure, thats fair! Thanks, i left HoDA for the same reason! Thanks Capital Games, you guys are GREAT!!!!

And now the final answer, and after that it's marked as resolved by them!!! And of course there is, no link to re-open the issue, no way to appeal, as soon as your device is gone for any reason, your account is gone forever! Proggress? Who cares, you are just wasting time here! OH, if you bought something, then yeah, maybe!!!

Thank you for your reply.

With reference to the detailed discussion with the specialists, we can't merge or progress an account for the gamer. If you had made purchases on the first game, then we can assist you with those. But progress can not be transferred from one to the other, and progress can not be directly updated for an account either.

I hope that your issue is now resolved. In case if you are still facing the issue or have any other query, please don't hesitate to contact us back with a new case ID.

Thank you once again for your patience and understanding. Have a great Day.

"Zuzia_Benio;9652" wrote:
I had the same problem. Only one solution. Create a new google play account, link it with your device you play the game on as a guest. Then sign in the guest account to the newly created google play account.

How does this solve the original problem?? When you take a leveled up guest account and then choose sign into Google play, even if you have never signed in with the game before, it ignores your leveled up account and starts you back at Level 2, but carries over your Guest account username. I am looking for a way to have my Guest account linked and transferred, WITH ALL MY PROGRESS, to my Google play account. I'm not trying to 'add the accounts/progress together' because that would be cheating. Once my guest account is linked on the Google account it will be backed up.

I have my ID etc wrote down BUT i see ppl talk about logging in/out of google accts an using Google accts to load thier game etc.

I dont recal the game ever asking me to link my acct so is my acct safe???????

I mean if i delete the app or get a new phone, how can i recover my acct???

I dont even see an option to do so.

So im screwed then????????

No i dont have that option, just my facebook is all

I took a screenshot but dont know how to post it

Sorry for that, i used search but nothin came up (im sure i did it wrong as im pretty tech stupid)

So my issue is there was never an option for me to link my game to a google acct (nor do i even hve one) just my facebook. So now im afraid if i get a new device or lose the app an redownload i wont be able to recover my game. Any help is appreciated

Im on iphone 6

Whew, thnx a ton havok!!!!!!!!!! I was really worried about it haha. Im tech stupid ad i said so i thought i was quite screwed hah