Incorrect GAC rewards

"Jakdnels;c-2359612" wrote:
It's been over a week and you owe a lot of people crystals... You've pushed an update with no mention of the issue. I could use 500 crystals for conquest refreshes.

A message from the Community Manager regarding an ETA would be nice. Please

They already acknowledged it. Why would they mention it again in a totally unrelated update post?

Well @CG_Tusken_Meathead ? You said next update. What’s going on with the crystals?

"Jakdnels;c-2359675" wrote:

"CCyrilS;c-2359638" wrote:

"Jakdnels;c-2359612" wrote:
It's been over a week and you owe a lot of people crystals... You've pushed an update with no mention of the issue. I could use 500 crystals for conquest refreshes.

A message from the Community Manager regarding an ETA would be nice. Please

They already acknowledged it. Why would they mention it again in a totally unrelated update post?

Acknowledging is not the same as saying when they were going to address it. I asked for an ETA. And I asked for a Community Manager. No offense, but you don't really help much here, do you?

I mean some people have hard time grasping simple logic, so I try to help with that. I also bring tissues...

"CCyrilS;c-2359638" wrote:

"Jakdnels;c-2359612" wrote:
It's been over a week and you owe a lot of people crystals... You've pushed an update with no mention of the issue. I could use 500 crystals for conquest refreshes.

A message from the Community Manager regarding an ETA would be nice. Please

They already acknowledged it. Why would they mention it again in a totally unrelated update post?

i feel like he ack'd this post with an update just to spite you LOL

"el_mago;c-2359574" wrote:

"Intimmydation;c-2359483" wrote:
Executor event coming up in a few days....CG better remedy this as those crystals will be heavily needed

Didn't something similar happen with crystals just before an executor event? Not being sarcastic, but that make-good (or whatever it was called) didn't happen till after the executor event, right?

Yes indeed, I didn't got my Executor at 5* that time thanks to the cancelled GAC lol
Pretty sure is gonna occur again

Can we expect more of this slowness from now on since the announcement of the LoTr game? @CG_Tusken_Meathead

I’ve got a theory…
The staff at CG is being charged for anything sent as a compensation to players.
That’s why it’s so hard for those players to receive the compensation despite it’s obviously a CG’s fault.
??

"CG_Tusken_Meathead;c-2359753" wrote:
Update on the GAC Rewards from the previous event, we have gone through all the data and are verifying it one last time. We are aiming to get this sent out during next week's server release, barring any found discrepancies.

Can you please provide an update?

What frustrates me about CG is they will jump on any bug that hinders them, eg the Conquest bug with 3PO leader and the instant win..

But when a bug effects the community, we’ll it takes many post and tags before we get any response.. sometimes it really feels like the middle from CG to us.

"Kripty;c-2361140" wrote:
What frustrates me about CG is they will jump on any bug that hinders them, eg the Conquest bug with 3PO leader and the instant win..

But when a bug effects the community, we’ll it takes many post and tags before we get any response.. sometimes it really feels like the middle from CG to us.

1. most companies do that not just CG
2. I think that isnt the best comparison. As the c3po bugg is more isolated in the sense that they can fix it on everyone at once without causing issues. Meanwhile sending out the approprite crystal amount to sepcific players requires more thought and careful as to not send the wrong amount or send it to the wrong people in general.
Its generally why things that affect everyone, happen constantly, and are major issues get fixed faster. Small bugs that arent game breaking take longer because they dont need changing as fast (the the SLKR head unlock).
But again some bugs just depend on how hard the coding is to fix as well


And im not saying they shouldn't fix this and give us the crystals already, but events affecting certain people generally need the extra time to ensure its fixed properly