Is it against the terms of service

"srwhitewvu;d-226674" wrote:
To have an arena shard and coordinate hitting non shard members down so that only shard members can reach top 5? These guys are instantaneously licking non shard members out just to be jerks. They are not letting people in their shard either. I feel like this is very much against the spirit of the game.

If you have reached out and they have not let you in - maybe you could change your payout time or offer to take second or third place (initially). I’m not saying you should have to do that but if your goal is to be “in” then it could help. Likely they have quite a few at your payout already.