Is it possible to recover an old account with only my player ID?

I dont understand the issue here. if your old account was connected to facebook then you would not need the old device. only the new

It says that it needs to link to the account on the old device, which means I need to log into Facebook on my old account on the old device, and only then will the new one link to it and restore progress. It does work when I simply log into Facebook on the new device.

"Scourge9155;c-2461115" wrote:
It says that it needs to link to the account on the old device, which means I need to log into Facebook on my old account on the old device, and only then will the new one link to it and restore progress. It does work when I simply log into Facebook on the new device.

this means your swgoh account was never properly linked to facebook.

were you ever using the webstore? aka EA Connect?

If yes, can you still login there?

https://store.galaxy-of-heroes.starwars.ea.com/

There was no other connection, only this Facebook linking. So there's no EA connect or EA account linked to it.

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

The purpose of the ID is that only the rightful owner of the account should know it, to be able to verify that it is their account.

If others can acquire that ID, it no longer serves a purpose.

People have posted their ID on the forum plenty of times by mistake

That may be true, but changes nothing. People can share their credentials - doesn't mean having credentials is a bad thing.

They could clarify that you should protect your ID from the public, and perhaps give players the option to generate a new ID if it is accidentally revealed.

They could also ask for secondary info to verify an account holder further, but that is increasingly hard with all the data mining and info sharing sites available, which is why it is good to have a secret code that only the owner should know.

Ultimately, If the player ID cannot be used to recover a lost account, it serves no purpose and should be removed.

"Gabe9876543210;c-2461271" wrote:
That may be true, but changes nothing. People can share their credentials - doesn't mean having credentials is a bad thing.

They could clarify that you should protect your ID from the public, and perhaps give players the option to generate a new ID if it is accidentally revealed.

They could also ask for secondary info to verify an account holder further, but that is increasingly hard with all the data mining and info sharing sites available, which is why it is good to have a secret code that only the owner should know.

Ultimately, If the player ID cannot be used to recover a lost account, it serves no purpose and should be removed.

the Player ID is no secret info. In fact it serves an important purpose. It is the primary Key of your account in the DB of CG

Why are they showing it to us then?