Forum Discussion
10 months ago
"Scourge9155;c-2461693" wrote:"PrettyFly4QuiGuy;c-2461219" wrote:"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?
This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account
A bit quick to judge there aren't ya?
No, it is very much my own old account and I have a screenshot from more than a few years ago to prove it. I also have further screenshots of certain characters that I had on that account.
But if there's no such solution to restore progress, it shouldn't matter to you all the same.
I too would get defensive if I was trying to steal an account ;)
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