Is it possible to recover an old account with only my player ID?

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

"Gabe9876543210;c-2461271" wrote:
That may be true, but changes nothing. People can share their credentials - doesn't mean having credentials is a bad thing.

They could clarify that you should protect your ID from the public, and perhaps give players the option to generate a new ID if it is accidentally revealed.

They could also ask for secondary info to verify an account holder further, but that is increasingly hard with all the data mining and info sharing sites available, which is why it is good to have a secret code that only the owner should know.

Ultimately, If the player ID cannot be used to recover a lost account, it serves no purpose and should be removed.

"PrettyFly4QuiGuy;c-2461219" wrote:

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

"PrettyFly4QuiGuy;c-2461727" wrote:

"Scourge9155;c-2461693" wrote:

"PrettyFly4QuiGuy;c-2461219" wrote:

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

A bit quick to judge there aren't ya?

No, it is very much my own old account and I have a screenshot from more than a few years ago to prove it. I also have further screenshots of certain characters that I had on that account.

But if there's no such solution to restore progress, it shouldn't matter to you all the same.

I too would get defensive if I was trying to steal an account ;)

"PrettyFly4QuiGuy;c-2461727" wrote:

"Scourge9155;c-2461693" wrote:

"PrettyFly4QuiGuy;c-2461219" wrote:

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

A bit quick to judge there aren't ya?

No, it is very much my own old account and I have a screenshot from more than a few years ago to prove it. I also have further screenshots of certain characters that I had on that account.

But if there's no such solution to restore progress, it shouldn't matter to you all the same.

I too would get defensive if I was trying to steal an account ;)

"JawaEnthusiast;c-2461858" wrote:

"Scourge9155;c-2461779" wrote:

"Gabe9876543210;c-2461698" wrote:
Hope you are able to get it back.

I've kept a screenshot of my player ID, just in case something like this were to happen.

That's the same thing I did, along with linking to Facebook. I had assumed linking to Facebook would automatically restore progress but apparently that's not how it works and I need the old device, the only thing keeping my hope alive is that I have the old player ID. But somehow I don't think it's enough to get back an account, I'm getting no help from anywhere.

Thanks all the same!

.I've been trying to restore an account for weeks with no hope. Every time someone bothers to answer (about once every 24 hours) it's someone new. What's the point of having it linked to EA Connect and Facebook if that's not enough to restore an account?

"Scourge9155;c-2461778" wrote:

"PrettyFly4QuiGuy;c-2461727" wrote:

"Scourge9155;c-2461693" wrote:

"PrettyFly4QuiGuy;c-2461219" wrote:

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

A bit quick to judge there aren't ya?

No, it is very much my own old account and I have a screenshot from more than a few years ago to prove it. I also have further screenshots of certain characters that I had on that account.

But if there's no such solution to restore progress, it shouldn't matter to you all the same.

I too would get defensive if I was trying to steal an account ;)

"PrettyFly4QuiGuy;c-2461727" wrote:

"Scourge9155;c-2461693" wrote:

"PrettyFly4QuiGuy;c-2461219" wrote:

"Scourge9155;d-268960" wrote:
I have messaged EA support but the responses take too long and we are going in circles. My old device with my old account has been lost and I cannot access it. My old account was connected to Facebook but I can't link accounts since we need both the old and the new device to do it.
However I have my player ID and the account nevertheless is still connected to Facebook. Can I restore my old account and old progress on a new device?

This is the same story I would tell if I have gotten someone else's player ID and wanted to steal their account

A bit quick to judge there aren't ya?

No, it is very much my own old account and I have a screenshot from more than a few years ago to prove it. I also have further screenshots of certain characters that I had on that account.

But if there's no such solution to restore progress, it shouldn't matter to you all the same.

I too would get defensive if I was trying to steal an account ;)

Well if restoring the account was possible in such a way, 'stealing' would not matter, and you wouldn't care. If all I want is an old account back and the best you can do is rub it in my face and call me a thief, I can't say I appreciate it.