Is there a number for a EA HELP adviser based in USA?

"MNMIKE86;c-2024454" wrote:

"Krashxxxx;c-2024021" wrote:
2 options
1. Whale harder. If you spend at least $10k a year on the game CG Will call you directly and see if everything is ok (unless you make utube videos, then they will ban you).
2. Be a forums mod. They have the devs on speed dial and get answers immediately as long as the question has nothing to do with anything anyone cares about.
3. You're welcome.

Spot on

It’s all about metrics apparently.. as confirmed by an ea help robot from India.. the more you spend the more they want to help!!!

"Krashxxxx;c-2024021" wrote:
2 options
1. Whale harder. If you spend at least $10k a year on the game CG Will call you directly and see if everything is ok (unless you make utube videos, then they will ban you).
2. Be a forums mod. They have the devs on speed dial and get answers immediately as long as the question has nothing to do with anything anyone cares about.
3. You're welcome.

Im over 10k where is this supposed call lol

"Slippyfist;c-2024024" wrote:
Life hack: Call in and select the Spanish speaking option. You usually get sent to a US rep

The same work around worked for the game crashing too. Apparently "Spanish speaking" is always the answer. Who knew?

When you find one let me know. I'm looking for a bank that has customer service in the usa and cant find one... I doubt a game company would pay the extra for an english speaking U.S. staff.

It's ironic when you call Bank Of America and get some indian dude who barely speaks English and cant understand anything you say yet is constantly saying aha ya I uoonduursthand while not comprehending half the words your saying.

It's a waste of time to call their customer service but if u find a US number by all means post it.

"BobcatSkywalker;c-2024656" wrote:
When you find one let me know. I'm looking for a bank that has customer service in the usa and cant find one... I doubt a game company would pay the extra for an english speaking U.S. staff.

It's ironic when you call Bank Of America and get some indian dude who barely speaks English and cant understand anything you say yet is constantly saying aha ya I uoonduursthand while not comprehending half the words your saying.

It's a waste of time to call their customer service but if u find a US number by all means post it.

They do have them, and spenders do (or at least did) get preferred access from customer service.

"BobcatSkywalker;c-2024656" wrote:
When you find one let me know. I'm looking for a bank that has customer service in the usa and cant find one... I doubt a game company would pay the extra for an english speaking U.S. staff.

It's ironic when you call Bank Of America and get some indian dude who barely speaks English and cant understand anything you say yet is constantly saying aha ya I uoonduursthand while not comprehending half the words your saying.

It's a waste of time to call their customer service but if u find a US number by all means post it.

I worked as a customer service rep for wells fargo, when you first call you'll almost always get our phillipine call centers, if you escalate by request to speak to USA rep, or sales etc you're transferred to us. It's probably the same for all banks