Forum Discussion
2 years ago
"Ratinira;c-2432783" wrote:"I_JnK_I;c-2432774" wrote:"Ratinira;c-2432771" wrote:"AlexanderG;c-2432747" wrote:
CG put a ship out that was under-tested and as such, currently suffering from multiple bugs. And yet - bugged and all, it's still beating the two previous meta ships. It's been out less than a week, so it seems a bit early for people to be that upset, IMO.
Imagine, that at home you have a slow-cooker. The one you got for $50 3 years ago. You are using it every day and it is working nicely.
One day you was in shop and consultant started selling you a new slow-cooker. Of brand new model. That is ahead better then any other slow-cooker. New regimes, that will make your dishes softer then ever. Requires 3 times less oil, so dishes are much healthier.... And so on and so forth. So after all that glorious marketing you decided to buy new great slow-cooker for $200
And at home you find that it is cooking not better than your old $50 one. But it is also overheating in prosess. And sause may leak on table. And cleaning it is a pain...
Will you be angry? Will you wish to go back to shop and demand you money back for that garbage? Or just think "that's OK, at least it is switching on!"
Oh, and when you went to write and angry comment in Internet other people start telling you: why are you engry? It a new model! Don't expect it to work as advertised! Just give it to service senter and maybe some of it problems will be fixed! Or maybe not... Or may be in half a year... Or maybe never... But don't be upset, just smile and enjoy buying that new slow-cooker XD
Or you could just inform yourself before and not buy on day one? Especially when you know that the other slow cookers of the same company performed poorly on release?
Tbh, if someone came up and told me they bought something for a nice amount of money and they dont know anything about except what the ads say about it and now it sucks, my reaction would be S2BU too.
P.s. The whole concept "customer shouldnt be upset if they got a bad product, it is customers fault for buying it after all, so customer should be happy and smiling" seems a little bit wrong to me
I did not say that. To put it in that words, i said: "The customer couldnt wait to inform themselves past the "better than ever" mark and now the product doesnt meet up to their expectations. Will you be provided a better product in time? Yes. Does the new product still does its job? Seemingly."
I did not say you should be happy about it. It has bugs. But given the fact that cg literally never gets up to their expectations, i would say ignoring the chances they mess up this time would be very idealistic.
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