I'm in the UK.. I'm unable to login on either phone or tablet. Both are on Android.I'd anyone else having an issue ?

I am unable to login to Galaxy of Heroes. I can login to other games OK so I do not think it is my Play games ID. I have attached screenshot of what I see on loginI have reinstalled game cleared cache/ dataI contacted EA through live chat and they said status of account OK and to speak to the Google game centre. I contacted Google game centre and they said all OK and to speak to developer at help@eamobile.com. So I'm going round in circlesCan anyone help. I was accused of cheating in the last GAC and I think it might be related to this. Who do I contact at CG about this?Sorry I wasn't sure how to create new thread so had to use this one

This is the thread on Reddit. I think it is an issue but maybe not affecting too many people. I still cannot login

I think we're just screwed out of being able to play. Maybe I'll finally just put the game down. Bummer, cause I am real close to activating GL Rey. At this point I've missed a lot of rewards (raids, daily activities, arena and fleet climbs/payouts, store refreshes) and I don't see any type of compensation to be made whole since they want to blame Google play. I'm not a whale, so they won't care.

"Altezza;c-2138127" wrote:I'm not a whale, so they won't care. Actually they do care, and are working on trying to figure out whats going on. "Altezza;c-2138128" wrote:"jasonjay;c-2138046" wrote:This is the thread on Reddit. I think it is an issue but maybe not affecting too many people. I still cannot loginI'm on that thread. Theyre blaming Google play as the culprit. Work arounds don't work. When I talked to EA support they said there is a communication error with their servers solo who knows. this issue can be caused by Google, we have seen it before. They are looking into it because the general "fixes" are working for some and not for others.

Login issues [PSA] | EA Forums

NotRealUltra
Seasoned Newcomer
5 years ago
"SL8642;c-2138574" wrote:
"Kyno;c-2138516" wrote:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/232518/google-games-login-issues#latest

Great. And that statement is standing there for quite a time...
Nothing happens. Issue persisting. I am missing login rewards, dailies, Geo TB rewards eventually etc.
I am not happy.

Its not an easy fix for them since they have to work with Google on this
Ambrosa725
5 years ago
i had same problem even on emulator but finaly after almost one hour is working fine
AndyG_Doh
5 years ago
Just managed to log in.. got the hamster wheel then "connection error" message and now I'm unable to login again.
AndyG_Doh
5 years ago
My internet connection is fine tho
Seethreepee0
5 years ago
Same problem here
Seethreepee0
5 years ago
Login gets stuck on Loading Cantina
Ambrosa725
5 years ago
from time to time i have this issue lately,,,is just 1 bilion dolars game...not too much...
AndyG_Doh
5 years ago
All seems to have resolved itself..

Thanks for the replies, this thread can be closed.
Player_19nu9v64
New Spectator
5 years ago
I checked on Reddit and it looks like login issue affecting users in UK. Hopefully CG will fix soon
irish570team
New Spectator
5 years ago
Just tag CG and say can’t spend on crystals. They will fix whatever issue it is very quickly