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OBoogieIII's avatar
OBoogieIII
6 years ago

Missing Guild Event Currency

Is there anyone else to contact beside the “ customer service “ people? I am missing some Guild event currency, when I contacted them they said there’s nothing they can do. I just thought it was odd , especially if they can see that something went wrong. I hit the purchase button and the in game notification told me to reset. Once I did I was missing the currency but never received the item. I purchased another it went through fine.
  • Unicron1337's avatar
    Unicron1337
    6 years ago
    Sounds like typical EA customer service. Unable to do anything and nobody to help them help you.
  • GladOS-013's avatar
    GladOS-013
    Hero+
    6 years ago
    Did you try the "restore purchases" option in game?

    Otherwise you can post on AnswersHQ and see if they can help next week when they return.
  • LiathSW's avatar
    LiathSW
    6 years ago
    "jkray622;c-1880216" wrote:
    How did you "purchase" Guild Event currency? Did you try the "restore purchases" option in game?


    I think the OP means purchased something with guild currency, didn't receive it, but still lost the guild currency.
  • GladOS-013's avatar
    GladOS-013
    Hero+
    6 years ago
    "Liath;c-1880221" wrote:
    "jkray622;c-1880216" wrote:
    How did you "purchase" Guild Event currency? Did you try the "restore purchases" option in game?


    I think the OP means purchased something with guild currency, didn't receive it, but still lost the guild currency.


    Yep, I misread it. I actually edited the post to fix it before your response but after you quoted me.

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