Needs to be heard

I really need to make this very blunt. I am honestly quite sick of not hearing or having any type of communication of the developers of the game. I am not mentioning or singling any specific person out but I feel like there has been a HUGE dropoff in any communication whatsoever since early December. Since the hAAT release in early November, there has been no new content and many in my guild are distressed. My guild/community has over 3,000 players mind you. We need more content and places to use our characters. I would like it if we had some sort of communication and heard something. When are tournaments coming back? Did you fix the cheating? Chirrut, Jyn, Cassian, why has there been nothing said about them? Now there aren't any tournaments and we have unfarmable characters. It upsets me because there has been no info on any of them and when/where we can obtain them again. Just SAY SOMETHING. I would really like it if we had a community forum person who talks to players from time to time and can answer questions on EA/CG's behalf. I really hope this gets heard and other people understand what I'm saying.