Forum Discussion

St4rlace's avatar
St4rlace
2 years ago

Online store

For over a month now people with a - in their e-mail address can't log in to the store anymore.

The issue has been raised in the HQ section but nothing happens. There is no option to change the linked e-mail address so it isn't even possible to work around.
@CG_Tusken_Meathead is there a way to find out if this can be somehow solved?
  • sigsig3131's avatar
    sigsig3131
    New Rookie
    2 years ago
    Doesn't changing your EA profile email change the email that you use on the store?
  • St4rlace's avatar
    St4rlace
    2 years ago
    "sigsig;c-2409818" wrote:
    Doesn't changing your EA profile email change the email that you use on the store?


    You can't change the e-mail that's linked to your game account in game. If you click on it it says that you are already linked and if you want to change anything, to contact support.
  • Player_6s4tr9m7's avatar
    Player_6s4tr9m7
    Seasoned Novice
    2 years ago
    I think the best solution is for them to put a link in the game since you're already logged into the game. Wouldn't that make more sense?
  • ElNino1580's avatar
    ElNino1580
    New Spectator
    2 years ago
    It’s a shame @ EA dev, think I’m gonna quit. It’s not just about the -, but ok

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