Forum Discussion

Jimbowmanuk's avatar
7 years ago

Random rewards?

So after receiving 2 Ewok Scout shards instead of the advertised Bossk shards I contacted customer services who have informed me that shards are only a possibility not guaranteed, I know this but felt patronising. After explaining again the mix up in rewards I've been told all rewards are random and some times they can be entirely different from what's advertised. So the big question is. Why have I not received random shards before?
  • "Jenojo;c-1597981" wrote:
    DS Hard node 9-B dropped 2 Ewok Scout shards instead of 2 Bossk shards when bossk was the advertised drop. It's not first time rewards and I've never known first time rewards to be different from those advertised also where else are you going to drop 2 specific shards from?


    I get it now, ewok scout used to be the character on the node, now its bossk. Screw up on their part.
  • "Chucko_marek;c-1598011" wrote:
    "Jenojo;c-1597981" wrote:
    DS Hard node 9-B dropped 2 Ewok Scout shards instead of 2 Bossk shards when bossk was the advertised drop. It's not first time rewards and I've never known first time rewards to be different from those advertised also where else are you going to drop 2 specific shards from?


    I get it now, ewok scout used to be the character on the node, now its bossk. Screw up on their part.


    Yes but CS aren't listening to me on that part even with screenshots. Keep telling me that shards are a possibility and not a guarantee but if I got 2 shards of ES that means I should've got 2 of Bossk instead
  • "Jenojo;c-1598014" wrote:
    "Chucko_marek;c-1598011" wrote:
    "Jenojo;c-1597981" wrote:
    DS Hard node 9-B dropped 2 Ewok Scout shards instead of 2 Bossk shards when bossk was the advertised drop. It's not first time rewards and I've never known first time rewards to be different from those advertised also where else are you going to drop 2 specific shards from?


    I get it now, ewok scout used to be the character on the node, now its bossk. Screw up on their part.


    Yes but CS aren't listening to me on that part even with screenshots. Keep telling me that shards are a possibility and not a guarantee but if I got 2 shards of ES that means I should've got 2 of Bossk instead


    exactly, @Kyno any insight?
  • I got 1 shard of Bossk, so WAI. Perhaps you went before a hotfix? Sorry for your issue.
  • Yes it was before the hotfix but there was no indication about any problems when I had the client restart. I got 1 bossk shard when I did the battles after reset so from 10 battles on bossk node I got
    Ewok Scout 2 - 1 Bossk
  • "Jenojo;c-1598100" wrote:
    Yes it was before the hotfix but there was no indication about any problems when I had the client restart. I got 1 bossk shard when I did the battles after reset so from 10 battles on bossk node I got
    Ewok Scout 2 - 1 Bossk


    I guess the lesson is to wait before farming the new area...
  • "BubbaFett;c-1598099" wrote:
    I wouldn't beat my head against a wall over two shards..... It sucks, but life will go on....


    It's not the 2 shards that bothers me so much as the way customer services have been patronising about the issue and have responded in a way that suggests they haven't actually looked at the complaint I'm making
  • "Jenojo;c-1598104" wrote:
    "BubbaFett;c-1598099" wrote:
    I wouldn't beat my head against a wall over two shards..... It sucks, but life will go on....


    It's not the 2 shards that bothers me so much as the way customer services have been patronising about the issue and have responded in a way that suggests they haven't actually looked at the complaint I'm making


    At least you got an answer, even though it's wrong. I have a 3 week old bug report with 0 responces from ea. I wonder why people keep reporting bugs here instead of there...
  • tward930's avatar
    tward930
    New Spectator
    "Jenojo;c-1597981" wrote:
    DS Hard node 9-B dropped 2 Ewok Scout shards instead of 2 Bossk shards when bossk was the advertised drop. It's not first time rewards and I've never known first time rewards to be different from those advertised also where else are you going to drop 2 specific shards from?


    Was it before the update? Cause they announced the update, but the update didnt happen for another hour or so.