Forum Discussion
7 years ago
Its funny. Everyone knows CG had this info and data long before this topic was created. I imagine they created it for PR reasons, making it seem like they were seeking our feedback.
Then they dont respond to a nearly 700 post topic filled with VERY constructive feedback. For once the community is almost completely united, and this of all topics is the one they choose to ignore and not respond to. Way to turn a terrible game element into a terrible customer experience highlighting how little you actually value a well thought and constructive response.
I have always said that I personally have been very fortunate to work under some great leaders. I have learned a ton and grown over the course of my careear. I also understand that not everyone has been afforded those same opportunities and understand not everyone reacts or engages the same way I would, and thats okay. But my goodness CG, this is BAD. Ignoring a problem always makes it worse. How about you at least take the time to thank those that have taken time out of their day to give you feedback. If they can make the time to help you then you should make the time to say thanks and make those that contributed feel valued. After all, they arent getting paid to design a positive customer experience, you are. @CG_Carrie
Then they dont respond to a nearly 700 post topic filled with VERY constructive feedback. For once the community is almost completely united, and this of all topics is the one they choose to ignore and not respond to. Way to turn a terrible game element into a terrible customer experience highlighting how little you actually value a well thought and constructive response.
I have always said that I personally have been very fortunate to work under some great leaders. I have learned a ton and grown over the course of my careear. I also understand that not everyone has been afforded those same opportunities and understand not everyone reacts or engages the same way I would, and thats okay. But my goodness CG, this is BAD. Ignoring a problem always makes it worse. How about you at least take the time to thank those that have taken time out of their day to give you feedback. If they can make the time to help you then you should make the time to say thanks and make those that contributed feel valued. After all, they arent getting paid to design a positive customer experience, you are. @CG_Carrie
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