So....the Malak rollback was messed up.

That was taken on the day it happened. I was one of the first to report it.

I'd send them to cg/ea and tag @CG_SBCrumb @CG_TopHat and the rest of them. Seems they done messed up

Submit a ticket. All you're gonna get from the general discussion section of the forums is salt.

"TVF;c-2003929" wrote:

"m0rality;c-2003921" wrote:
That was taken on the day it happened. I was one of the first to report it.

I'm not sure how this relates to what I said but ok.

EDIT: nvm you posted the second picture as I was making my previous post and I missed it until just now.

The point of my comment is that they were aware of this scenario.

Previous reports were for players with a 7* Malak.

"YaeVizsla;c-2003930" wrote:
Submit a ticket. All you're gonna get from the general discussion section of the forums is salt.

I think that is the point. I am not trying to be evil...but people need to check their shard count.

@morality. Same thing happened to me. I was 75/100 before the event and after the rollback the CG message in my inbox said I was gonna get 75 shards of Malak back in my inbox. It didn’t come. I also put in a ticket with customer service who said their is nothing they can do as it was a system wide adjustment and that they couldn’t return the shards. They said only if enough other ppl experienced the issue that it CG might then address it. Here’s the response from them directly. th

Oh trust me. The original response I sent them was very CLEAR. I spelled out exactly what happened. What was supposed to be the after mentioned fix by CG and what I didn’t receive. The generic email on their part was simply their placating my frustrations and the last straw before my retirement from this game...

"TVF;c-2003920" wrote:
I'm not doubting you (nor am I asking for pictures) but just wanted to point out that the after picture is useless without the before picture.

No it isn’t. We know how many shards drop. Some quick maths shows that 140 - 75 = 65. So, if he has done it once, then the pics show it. And since the data CG has will show how many times he did the event, OP is on the money. Or at least out of the money. Or GET. Or whatever.