So....the Malak rollback was messed up.
I had a 6* Malak with 65/100 shards. I completed the Lightside in the second aborted Malak event and received 75 shards for a total of 140/100. I never upgraded my Malak to 7*. Today I have ZERO / 100...
Forum Discussion
"Jermunji;c-2004209" wrote:
@morality. Same thing happened to me. I was 75/100 before the event and after the rollback the CG message in my inbox said I was gonna get 75 shards of Malak back in my inbox. It didn’t come. I also put in a ticket with customer service who said their is nothing they can do as it was a system wide adjustment and that they couldn’t return the shards. They said only if enough other ppl experienced the issue that it CG might then address it. Here’s the response from them directly. th
It appears that rep is stating that you didnt get the 250 Crystal's and possible shard shop from the first malak rollback. Looks like they failed to properly identify your complaint about having your rightfully earned malak shards taken away.
If they pass this summary on to the studio team they will likely just disregard it as everyone already received their reconciliation plan rewards and there was no issued with people not getting the recon plan gift because it went to all players.
