Some information from CG_TopHat

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

You mean this week or last week?

"CCyrilS;c-1994184" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

You mean this week or last week?

Wasn’t the latest post saying they know yet another issue is plaguing malak, so they removed him from the Store and cancelled the event, and would look at it Monday?

"disbeliever;c-1994188" wrote:

"CCyrilS;c-1994184" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

You mean this week or last week?

Wasn’t the latest post saying they know yet another issue is plaguing malak, so they removed him from the Store and cancelled the event, and would look at it Monday?

Something like that, yeah... i was just being silly pointing out it's the second friday in a row lol

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

"Ultra;c-1994193" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

Yea I mean, why would a shop put in a little overtime to fix a bug that’s been recurring for weeks now, and hooked to people deciding if and when they spend actual cash.

Forget that noise, it’s the weekend time to party lol

"Ultra;c-1994193" wrote:

Yes they did. It is the weekend after all.

RIGHT. We can not expect them to work late or miss the Friday Happy Hour after all.

I mean, they only had all week to test this stuff.

"disbeliever;c-1994195" wrote:

"Ultra;c-1994193" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

Yea I mean, why would a shop put in a little overtime to fix a bug that’s been recurring for weeks now, and hooked to people deciding if and when they spend actual cash.

Forget that noise, it’s the weekend time to party lol

Do all your employees work nonstop even if it takes them days to patch bugs? Developers are people too

Bugs happen all the time, even a developer has its limits on how much they can pump energy into the same problem and try again the next working day

Criticize CG all you want, but all the big tech companies also follow the same standard:

https://www.usatoday.com/story/tech/2019/02/01/apple-group-facetime-bug-fixed-software-update-coming-next-week/2742024002/

Continue venting out in the mega thread, or somewhere else

"Ultra;c-1994201" wrote:

"disbeliever;c-1994195" wrote:

"Ultra;c-1994193" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

Yea I mean, why would a shop put in a little overtime to fix a bug that’s been recurring for weeks now, and hooked to people deciding if and when they spend actual cash.

Forget that noise, it’s the weekend time to party lol

Do all your employees work nonstop even if it takes them days to patch bugs? Developers are people too

Bugs happen all the time, even a developer has its limits on how much they can pump energy into the same problem and try again the next working day

Criticize CG all you want, but all the big tech companies also follow the same standard:

https://www.usatoday.com/story/tech/2019/02/01/apple-group-facetime-bug-fixed-software-update-coming-next-week/2742024002/

Continue venting out in the mega thread, or somewhere else

At this point it’s hilarious to see people such as yourself even remotely defend Cg.

I run a software development shop. Save your copy and paste links about Apple.

This is a massive and recurring issue, that’s affected every facet of this game.

From people making decisions to spend real cash on him, to people still getting free shards while others worked or paid for them. Down to people being allowed to run 6dot mods in GA on a 6 star malak. It’s a mess.

Save your fallacies as well. When did I ever claim developers need to work “non stop”? Bugs happen all of the time? Another cool fallacy I never claimed didn’t happen.

At this point it isn’t a bug, it’s a problem. They don’t know the reasons why. Read up on ITIL.

Also, someone needs to desperately coach CG on service recovery.

There is no way you can claim they have test cases, regression testing or UAT. This event has been back multiple times, without this issue. Whatever change they did on other areas of the game, that modified the code of the malk event, wasn’t tested for. Their roll back plan even failed, so they clearly had no recovery plan when the deploy new changes.

But an Apple article says bugs happen all the time...

"Ravens1113;c-1994206" wrote:

"Ultra;c-1994193" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

Unfortunately this game runs on the weekend too. As with most companies, if there’s an issue on the weekends, they need to say “back to work till this is fixed”. Plenty of private sector businesses make their employees work overtime on the weekends for massive screw ups

Correct. Especially when it’s such a recurring issue, that is tied to people literally spending cash.

"Ravens1113;c-1994206" wrote:

"Ultra;c-1994193" wrote:

"disbeliever;c-1994180" wrote:

"Ultra;c-1993888" wrote:

"At_al_arqa1;c-1993869" wrote:
They have time to podcast but no time to fix anything
If its a silly bug and you cant fix it
Then why are you even employed?

I'm not sure if TopHat is a developer but even if he is, one developer doing a podcast doesn't mean no one else is still working on bug fixes

Didn’t the developers peace out and say Monday they would look into it?

Yes they did. It is the weekend after all.

Unfortunately this game runs on the weekend too. As with most companies, if there’s an issue on the weekends, they need to say “back to work till this is fixed”. Plenty of private sector businesses make their employees work overtime on the weekends for massive screw ups

I agree. I know if it were me, I wouldn't leave the office because I wouldn't want to until things were made right.

However, we don't really know what is going on. Maybe they've been working 16 hr days all week. Maybe there are a few ppl working over the weekend that we don't know about. Maybe a lot of them are doing work related things from home. Maybe there are a lot of needed resources that aren't available over the weekend so it's not efficient to be at the office.

Just too many possibilities we don't know about. Maybe if they communicated what they are doing, it would be easier to understand.